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Instructions Upon Receipt of Goods -
Receipt, Checking for Damage and Unpacking
Please note if there is any noticeable
damage to the exterior packaging and if so,
immediately inform PowerHandling of the
damage. If possible also take digital photos
of the damaged box and email them to
sales@powerhandling.com.
If there is no physical damage to the
outside packaging, please place the box on
the ground or worktable with the "THIS WAY
UP" arrows pointing up and open from the top
to reveal the equipment inside, consisting
of (1) machine, (2) charged Battery Packs
and (1) Charger. If at this time there is
any noticeable damage to the equipment
inside, such as from pieces making contact
with each other during shipping (they are
packed such that this should not be able to
occur), please again inform PowerHandling.
If everything appears undamaged, remove all
of the above from the shipping box and
save the box along with all the interior
packaging should you be returning the
machine after the trial period (or if in the
future you may be returning the machine to
PowerHandling for repair or any upgrades).
Unpacking and Assembling Your E Series
PowerHandler
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1) Prior to unpacking, read the
enclosed Operation, Maintenance and
Safety Manual |
2) Supplied in the manual are the
tools needed to assemble the
PowerHandler and adjust the handle
to the operating position.
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4mm Hex Wrench
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5mm Hex Wrench
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Connector, Lock |
3) Now that you have read the
manual, you are ready to assemble
the PowerHandler and begin using it. |
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4) Plug the connector together,
making sure to match the colours on
the plug.
Attached the connector lock supplied
in the manual packet. |
5) Insert the upper handle into the
lower handle.
Align the slot in the upper handle
with the bolt in the lower handle.
Tighten the bolt on the lower
handle, ensuring the upper handle is
held in place. |
6) The upper handle shaft is
designed to move up and down based
on operator height. Align one of the
four holes in the shaft to the
position that is most comfortable
for the operator.
Do not pull the handle past the
holes shown in the picture. |
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7) Align your selected hole with the
set screw in the upper handle.
Tighten the set screw, ensuring the
shaft cannot move. |
The
PowerHandler is now completely
assembled and ready for operation.
If you have questions not covered in
the Operations Manual, please phone
(02) 9680 7944 or email
sales@ums.net.com. |
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Battery Pack Charging
Unwrap the Charger cable and connect one end
to the Charger and the other to a grounded,
110V or 240V power supply. Two LED's (small
lights on the top display panel of the
Charger) should illuminate. (Further
instructions on the charger operation appear
later in this manual). Set the PowerHandler
on the ground and rotate the handle shaft to
the forward (centred) position and tilt
forward to rest the elbow of the handle
shaft on the drive roller. (This is its
"Park" Position). In this position you can
install the 2nd Battery Pack into the handle
receptacle.
In both cases above, Battery Pack
installation involves holding the Battery
Pack by its handle (at the top) and moving
it laterally into the receiving location (of
Machine or Charger), nearer to the top of
the cavity. When it reaches the back of the
cavity, press down on the Battery Pack and
it will slide down channel guides to make
terminal (i.e. electrical) contact and you
will feel it click into place
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In the case of the Charger, you will see
a 2 light illuminate on the top display
panel which indicates the Battery Pack
is correctly seated. (Refer to the
detailed Operations Manual Enclosed for
full instructions prior to operation).
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NOTE: that you may receive one of two
different brands of PowerHandling
chargers.
Operating instructions are the same
for either charger, there is no
functional difference. One charger has
LED's to show the status of the charge,
one has a digital display for the status
of the battery.
General Overview
The E Series is a Battery-Operated Materials
Handling device, capable of moving varying
tons of smooth rolling weight on a level
surface and configured with a Swivelling
handle shaft. The swivelling handle allows
the machine to roll forwards and roll
backwards cylindrical objects (such as paper
rolls, wire cable reels or the wheels of an
aircraft or other heavy vehicle).

The top (drive) roller of the machine rolls
the object to be moved while simultaneously
making contact with the bottom (support)
roller that moves the device (and therefore
object) along the ground.
To roll backwards, the Swivelling handle
units can be manoeuvred
in behind the load and the handle pivoted forward to enact a
pulling motion (see diagram to the left).

To
overcome the inertia of a heavy load, load
moving devices require a significant amount
of traction - both with the load and the
ground on which it is being moved.
Regardless of the amount of power (or
specifically 'torque') generated, the load
will not move without the necessary
traction. Many materials handling devices
achieve this traction with large, lead-acid
batteries and also lead ballast in the
device. The PowerHandler uses an entirely
different approach, directing the weight of
the load being moved down onto the drive
roller to generate as much traction as the
load requires. In the case of moving
cylindrical loads, the small diameter,
lighter loads are more of a problem. In
these cases the weight of the load is
directed more horizontally than vertically
at the drive roller and there is a greater
tendency for the drive roller to slip and
spin against the load, rather than wedging
in under it and rotating it. (Please refer
to the "Trouble-Shooting" section for
suggestions on how to address this issue if
it occurs).
All E Series models function as a "system",
operating in conjunction with at least one
additional Battery Pack and Charging
Station. This Charger should be located in
the same approximate vicinity the device is
operating in. This proximity allows fast
changing out of a depleted Battery Pack with
a recharged Battery Pack from the Charger,
providing virtually uninterrupted operation
during a shift.
Two-Way Operation


All E-Series are equipped with a two-way
motor controller (standard) so it will only
operate in forward and reverse. The Reverse
feature can be helpful in certain
applications, such as quickly removing the
drive roller out from under a paper roll
after it has been lifted up onto a raised
dollie.
OPERATION MANUAL - E Series
Park Position - Rotate the Handle to bring
the bottom elbow (below the Battery Pack) of
the handle shaft to the forward-most
position, and then tilt the handle forward
so the elbow rests on the drive roller. This
will balance the handle's weight over the
base frame while providing the smallest
possible 'foot-print' of floor space
occupation while the machine is not in use.
Rotate the handle grip to be pointing to the
left, centre or right, which will provide
different orientations of the handle grip as
the handle shaft is rotated into each of its
four operating position (rolling forwards or
backwards, in each case from the left or
right side).
Generally, the most typical grip
orientations can be determined from how the
E20S will be used.
So with the handle in the Park Position:
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If loads are being rolled forwards and
only from the centre of the load, orient
the grip to be pointing backwards;
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If the operator operates the handle with
the handle grip almost always to one
side, orient the handle grip to that
side. To the left (if the handle will be
operated swivelled left) or to the right
(if it will be operated swivelled
right);
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If loads are being rolled forward from
the side of the load (left or right)
and/or the operator will be rolling
loads backwards, orient the grip to be
pointing forwards.

Each operator may have a different preferred
handle grip height and orientation. However,
this is easily and quickly adjustable for
each operator at the commencement of the
device's operation.
Manoeuvring
To
move the machine to the load, take the
handle grip in your hand (without depressing
the throttle switch), rotate the handle
shaft from the Park Position to either the
left or right side before tilting it back
(by pushing down on the handle grip) until
the front support roller lifts up off the
ground. In this position (the manoeuvre
position) the device can be easily rolled
into the required position on its rear
wheels.
The weight of the batteries in the handle
shaft counter-balance the weight of the base
frame, providing the operator almost
effortless tilting and manoeuvring of the
machine.
Precautions to Take Before Rolling a Load
The PowerHandler should be operated on
relatively level and smooth concrete (or
similar) flooring, as is typical for indoor
industrial applications. Operation on
sloping (gradient) floors or in outdoor work
areas is not recommended.
Before moving a load, ensure the path over
which the load will travel is not occupied
(by either people or obstacles) and a slope
away from the load is not present (which
could result in the load accelerating at an
uncontrolled rate). Ensure if appropriate, a
"Safety Stop" is in place to stop the load
at the end of its intended travel.
Operator's should refer to the safety
procedures of the facility in which the
PowerHandler is being used as to all
appropriate steps and precautions required
in ensuring a clear path is available,
sufficient warning or safety lock-out is
affected, a Safety Stop or other intended
obstruction is in place so as to ensure that
moving the load will not result in damage or
injury to property or person (either the
operator or another person).
Special Note: The PowerHandler in
itself does not "control" any load it moves.
It rolls the load forwards without braking
or controlling that movement and therefore
precautions must be taken to ensure such
movement does not result in damage or injury
to others.
Rolling Forwards
Once all appropriate precautionary measures
have been taken and the load is ready to be
moved, manoeuvre the PowerHandler to the
contact point of the cylindrical load and
then depress the throttle switch forwards to
energize the motor. Being a variable-speed
throttle, it is generally safest to engage
the power gradually so as to prevent the
possibility of accelerating the load too
rapidly and rolling it beyond the intended
travel distance (as a result of the momentum
from a rapid acceleration). Caution should
be exercised in this respect as the operator
builds up familiarity with the machine, as
the extremely compact size of the
PowerHandler can deceive the operator into
thinking it does not have much torque.
However the torque output of the
PowerHandler is considerable and as such the
operator should be aware there is the
possibility of over-driving a load and
creating a potentially dangerous scenario.
Rolling Backwards
Rolling
backwards is not unlike rolling forwards,
however it is essential additional caution
is exercised to ensure there are no
obstacles to the operator as he walks
backwards, pulling the load with him.
Tripping/falling while pulling the load
could result in the operator unintentionally
depressing the throttle as he falls,
accelerating the load backwards and onto
himself. To minimize the risk of such
circumstance, at a minimum the following
additional precautions should be
implemented:
1. The path checked for obstacles or other
potential encumbrances to the operator's
travel;
2. The operator to have the handle grip
rotated "out" (Handle grip pointing
backwards when the PowerHandler is in its
Park Position);
3. The operator walking "outboard" of the
load being rolled backwards;
4. A Safety Stop to be used to limit the
travel of the load.
Special Note: On first use an
operator's natural tendency may be to "lean
into" or push the PowerHandler against the
roll. However the addition of the operator's
weight to the torque the PowerHandler
already generates is negligible. This
practice should be avoided as not only does
it offer very little assistance to moving of
the load, it also unnecessarily strains the
components at the pivot point of the handle
shaft, potentially creating maintenance
issues in addition to potentially straining
the operator's back or resulting in other
soft-tissue injuries.
OPERATION MANUAL - CHARGER & BATTERY PACKS -
The Quick-Charge/Quick-Change Battery
Concept
The E Series operates on the principle that
most of the battery capacity is
'off-machine' and is charging while only a
small amount of the capacity is 'on-machine'
and being used. This allows the PowerHandler
to be significantly more compact and lighter
than conventional materials handling
machines of comparable load capacity.
Therefore, it is important to locate the
Charger and second Battery Pack as close as
possible to the area in which the
PowerHandler will be used. This will
minimize the operator's battery switch-out
time and improve both performance and
efficiency.
How Many Battery Packs & How Many Chargers
per Machine?
Depending on the duty cycle an application
requires of a PowerHandler, the ratio of
Chargers to machines may vary. While the
typical configuration is one Charger with
one Battery Pack services one PowerHandler,
equipped with a Battery Pack (so in total,
two Battery Packs). However, different
applications may call for different ratios.
For example:
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If a number of PowerHandlers are used
within a region and they have a low-duty
cycle, it may be possible to have one
Charger and one additional Battery Pack
to two or more PowerHandlers. In this
case, a Battery Pack would be lasting
much longer than the typical 1 hour
recharge time required, so one charged
Battery Pack can cycle through many
PowerHandlers.
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If in the reverse situation a
PowerHandler has a very high duty cycle,
it may need two or more Chargers, each
with an additional Battery Pack, as the
application may deplete a Battery Pack
before another is recharged (so multiple
Packs would need to be recharging).
Installation of the Charger
The PowerHandling Charger is custom designed
and built to operate only with
PowerHandling's Battery Packs. Do not use a
different Charger for a PowerHandling
Battery Pack, nor use a different Battery
Pack on the PowerHandling Charger.
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The Charger should be located such that
the fan opening and the exhaust opening
are located at least 2" from any surface
which would restrict airflow.
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The AC input can be from any properly
grounded wall outlet worldwide as shown
in the "Specifications" section,
including 110V/60Cycle and 240V/50
Cycle.
PLEASE NOTE: Due to the erratic
electricity power supply in Australia and
New Zealand, U.M.S. Pty Limited strongly
advises the use of a step down transformer
to alleviate the damage done to the battery
charger from Electrical Surges and Spikes.
This Step Down Transformer (Part #
PH-SD115-250) is available from U.M.S. Pty
Limited at a nominal charge.
Charger Procedures
NO POWER
WAITING FOR BATTERY
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The left-most LED is illuminated "solid"
(i.e. not flashing) GREEN and the middle
LED is "flashing" ORANGE.
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Power is coming into the Charger but no
Battery Pack is mounted on the Charger.
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Alternatively, a Battery Pack is mounted
on the Charger, but not making correct
terminal connection.
CHARGING
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The left-most LED is illuminated solid
GREEN and the middle LED is solid
YELLOW.
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This means there is a Battery Pack
connected to the Charger and it is in
the "Rapid Charging" Phase.
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This phase should last approx 1 hour for
a fully discharged Pack and will charge
to approx 80% of the Battery Pack's
Full-Charge capacity.
CHARGED
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Both the left-most and right-most LED's
are illuminated solid GREEN.
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This means the Battery Pack is doing its
"Topping Charge", where it fills the
remaining 20% of the Battery Pack's
Charge Capacity.
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This phase can last another hour,
however this phase is not necessary to
have been completed for the Battery Pack
to be removed for reuse.
IDLE SHUT-DOWN
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Only the left-most LED is illuminated
solid GREEN.
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This means the Battery Pack is still
installed and is fully charged.
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The Battery Pack can be left
indefinitely on the Charger without
damaging the Battery Pack. The
temperature and condition of the Battery
Pack is monitored and a "Trickle Charge"
is supplied as needed to keep it fully
topped up.
Special Note 1:
The Charger provides REVERSE BATTERY VOLTAGE
PROTECTION, meaning protection is provided
to the Battery Pack via a 15 amp fuse in the
in-line fuse holder in the positive output
connection lead.

Special Note 2:
The ambient operating temperature for the
Charger should be between 32°F and 104°F
(0°C to 40°C). During charging when heat is
generated, the Charger provides OVER
TEMPERATURE PROTECTION such that if an over
temperature condition develops in the
Charger's heat sink (and FET) on the input
circuitry, the output current of the charger
will be proportionally reduced to reduce the
heat generation at the heat sink and allow
it to drop to an acceptable level. The
Charger's power devices are thermally
coupled to internal heat sinks, which are
cooled by forced air convection by a cooling
fan mounted internally in one end of the
charger unit to create air movement from one
end to the other.
Special Note 3:
With this style charger "Peaked" means
battery is fully charged.
TROUBLE-SHOOTING GUIDE - E Series
1) The Drive Roller turns okay when not
under load, but once engaged, won't move the
load
Determine whether the issue is torque (drive
roller stops turning when engaged with the
load) or grip (drive roller spins against
the load, not moving it), then read the
appropriate suggestions for that problem
below.
a) The Drive Roller stops turning when it
engages with the load
This is typically because of insufficient
torque being provided to the drive roller
and can occur for a number of reasons,
including:
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The battery pack is not providing enough
amps (either worn out or not re-charging
correctly);
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The bushing inside the Drive Roller worn
out or jammed;
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The Brushes on the Motor are dirty and
needing cleaning or worn out and needing
replacing;
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The load being moved or lifted is too
great for the capacity of this device.
b) The Drive Roller spins against the load,
not moving it
This is typically because of insufficient
traction between the Drive Roller and the
Load being moved and can occur for a number
of reasons, including:
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On a brand new machine, there is often a
problem with initial grip until the
drive roller becomes "worn in". This
should only take a day or two, during
which time the grip is not quite as
good, but the machine will still work.
The best way to "wear in" the drive
roller is to use it - on loads that do
not slip (e.g. larger diameter). Using
it on rolls or other product that does
slip will only delay the roller wearing
in.
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The geometry may be exacerbating an
existing traction problem. Reference the
explanation in the 'Overview Section'
describing how too small of a diameter
load results in less of the inertial
resistance of the load pushing downward
(vertical) and instead being backward
(horizontal). A small diameter can be
moved if there is plenty of friction
contact and a large diameter load can be
moved even with very little friction
contact, but the combination of a small
diameter and low friction greatly
increases the likelihood of slipping.
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The drive roller has oil, grease or
other low viscosity material embedded
into or otherwise making contact with
it, reducing its ability to achieve a
friction contact. Note also as the drive
roller makes pressure contact with the
support roller while the machine is
operating, it may be oil/grease is
picked up from the floor and deposited
onto the drive roller.
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To address low friction issues and
reduce the impact of lubricants that end
up interfering with the rollers, the
application of Borax (Hydrated Sodium
borate - an inexpensive cleaning agent,
ref
www.borax.com) to the drive roller
is recommended. All new PowerHandlers
and replacement drive rollers are sent
out with Borax already applied.
2) Battery Pack is Discharging too Quickly
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If the Battery Pack has already been in
service for quite some time, it may be
depleted. All current battery
technologies are such that they lose a
percentage of their total effective
capacity on each discharge-recharge
cycle. In time, this reaches a point
that the Pack's life becomes very low
and should be replaced. If two packs are
being used equally this should result in
both packs becoming ineffective at
around the same time. If this is not
what is occurring, please return the
short-life pack to PowerHandling for
inspection and analysis.
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If the Battery Pack is still relatively
new and has undergone few
charge-discharge cycles, it is possible
it is a faulty pack. If this is the
case, there will likely be problems
during both the charging and discharging
of the pack.
Warranty/Guarantee (Machine, Parts/Materials
and Labour)
U.M.S. Pty Limited/PowerHandling Inc. hereby
warrants and guarantees all of its material
handling machines will be free from defects
in materials and workmanship for a period of
six (6) months from the date the user
receives same unit(s).
This Warranty is conditional upon the
following:
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The unit(s) being used in a normal
manner and for the purpose(s) for which
the unit(s) were intended.
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The unit(s) being used in accordance
with U.M.S. Pty Limited/PowerHandling
Inc.'s recommended operation and
maintenance instructions, as outlined in
this Operation and Maintenance Manual.
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The unit(s) being fitted with
replacement parts manufactured or
provided by U.M.S. Pty
Limited/PowerHandling Inc.only.
Non-PowerHandling manufactured parts
used on the unit(s) will void all
warranties.
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These parts being correctly installed
(either by U.M.S. Pty
Limited/PowerHandling Inc., an
authorized dealer provided by U.M.S. Pty
Limited/PowerHandling Inc., or the
customer).
Any and all defects due to improper use,
negligent maintenance or as a result of
normal wear and tear are not covered by this
guarantee.
In the event of a claim being made under the
terms of this Warranty, the customer must
first obtain a Return Authorization from
their sales representative. This unit(s)
should then be forwarded to U.M.S. Pty
Limited/PowerHandling Inc. at the address
listed above for servicing and/or
replacement. All spare parts and labour
costs incurred for the repair and/or
replacement of the warranted unit(s) will be
provided at no charge to the customer.
U.M.S. Pty Limited/PowerHandling Inc. and
its distributors, agents, resellers, etc
assume no other responsibility beyond the
scope of this Warranty. The repair or
replacement of the said unit(s) will
constitute the limit of PowerHandling's
liability to the customer and without
limitation of the forgoing; PowerHandling
specifically disclaims and excludes
rescission as a remedy, or the payment of
compensatory or consequential damages,
attorney's fees or costs of litigation.
In the event a machine or part provide by
U.M.S. Pty Limited/PowerHandling Inc. is
found to be defective, it is at U.M.S. Pty
Limited/PowerHandling Inc.'s discretion to
replace said part or machinery at U.M.S. Pty
Limited/PowerHandling Inc.'s cost, or take
delivery of the failed parts and refund the
customer the funds originally received by it
for that sale.
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